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No saved views
This is the create-first empty state. Use it when a user has not configured anything yet.
Operational States
The non-happy-path surfaces B2B apps actually need
Empty vs no-results, loading, error, permission, activity history, files, and system notifications all in one place.
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No records matched these filters
This is intentionally quieter than the empty state. The system has data, but this particular query did not find any.
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Refreshing the review queue
Use a clear loading state for longer-running data refreshes instead of leaving a blank card.
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Export failed
Use this when the workflow broke and the user needs an obvious next step, not a generic alert buried inside the page.
The ERP endpoint returned a validation error for 4 selected records.
Permission and Locked States
L
Record is locked for nightly sync
Use the locked state for records that are temporarily unavailable because another process owns them.
Toasts and Side Feedback
An inline auto-refresh widget works well on queue and review pages where fresh data matters but the control should stay out of the main action area.
Queue refresh in
300s
Refreshing queue
i
View saved
The shared queue filter is now available to the AP Team.
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Background import still running
Use ephemeral notifications for asynchronous work that succeeded, failed, or is still in motion.
Activity Timeline
Imported from OpenPay
SystemThe payload normalized successfully and routed to the Needs Review queue.
Waiver verification still pending
ReviewThis timeline variant works better than a plain list once actor, timestamp, and status all matter together.
Assigned to AP Team
QueueUse this for audit-heavy pages where the sequence of events matters as much as the final state.
Files and Documents
Drop waivers or billing support here
Use this for document-centric flows where operators collect several files before submission.